This option is available only for recovery or device registration due to loss of the information previously assigned, Forgot password.
– I changed the key and I do not remember
– I do not remember the password
– I do not remember the user
– I do not remember the IMEI
– I do not know the data
– Buy it second-hand
– I lost the data
– I just do not know what to do;)
– Other cases
Important before performing this operation:
– Try to contact your nearest store or supplier, where you have purchased the device, he could have the information of your product or help you in this procedure.
Steps to start RECOVERY from DATA LOSS:
– This OPTION only (It will restore access data and registration in Platform and APP) for its use within it. the old data will be deleted !!
You have to take a picture of:
– Real PHOTO of the HAICOM Device is required (602X, 603X, 604X, 605X)
– in it it must be clearly seen PART of the IDENTIFICATION STICKER with data like (SN, IMEI, or USERCODE).
– another option is to read DEVICE with HAICOM software (tracker.exe) and capture an image of the screen, showing the reading of data.
– Also if you have an INVOICE or a TICKET from the SELLER
And send them via email to: firstname.lastname@example.org